你好律师，我家买了2012年8月份買的房子，这几年都挺好去年2018年7月份左右，我家开始漏水墙体渗水，我家住在4楼楼上有五楼六楼，漏水第一时间我们就和物业反應了，做了登记去年没给修理，今年又去找了小区物业根本找不到我们的登记记录，后来我又联系到了开发商开发商说我们的房子過了质保期，5年已过他们不管了事实是我家六楼从2013年就开始顶楼漏水，开发商就一直没有解决

一直漏到五楼，去年漏到我家四楼还囿楼下三楼，请问这样的漏水现象他们一直没有解决现在过了质保期，他们一句过了质保期就完事了么还有就是他来我家看过，一会說是我家窗户漏水一会又说我家改了下水和烟道，可能是下水管往下漏水就算是在质保期他们也可以不管是这样么？请帮我解答解答谢谢了

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