电信有多扣费话费误差 双倍返还还的承诺不

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/etc/nginx/nginx.conf.电信乱扣费情况依然很严重【嘉兴吧】_百度贴吧
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电信乱扣费情况依然很严重收藏
今天交完宽带费后,进电信网上营业厅查询是否已进账,顺便查了下账单,发现从4月份开始,每个月话费中都有10块钱的增值业务费。
本人以前是电信员工,这种事情几乎每天都会碰到有用户来投诉,所以当然清楚这10块钱的增值业务费是如何产生的----属于自动开通
于是打10000号反映此事,大约半个多小时后,有杭州号码呼入我的手机,由于他们心虚,直接说给我退钱。我哪能这么甘心就让他们退给我钱。于是,问对方是我自己开通的还是你们给我开通的,那边解释为,电话营销过来的时候,自己同意开通的。然后我就强烈要求听录音,因为本来就没开通过,对方说核实后给我听(为什么现在听不到,因为没有真的录音,说核实后给我听,是需要时间去作假录音)。过了一会儿,杭州那边电话又来了,主动给我播放录音,做得还有模有样的,但是我一听就听出来了,我是用移动的手机的,电信的手机只有我老爸在用,录音里都是用普通话讲的,我爸普通话讲起来不标准的,这明显就把我当傻子耍嘛。当时我就怒了,把话务员骂了一顿,她解释道没必要骗我,多扣的钱又不是放进她口袋的,当时我就说,你的工资是你们公司发给你的,还是国家发给你的,然后她就无语了。
接着继续打10000号投诉此事,我自己在网上营业厅查询了手机的语音详单,手机的详单里是可以查询到呼入号码的(固定电话无法查询到),3月份和4月份都没有陌生号码打进打出过。投诉过程中,我要求双倍返还多扣的话费。
后来10000号给我回了2个电话,表示同意双倍返还。
后话-----如果电信公司不心虚,为什么第一个回电就问都没多问,主动爽快地给我退话费。如果电信公司不心虚,怎么可能同意双倍返还费用呢。
大家都去查下电信的账户吧,或许你的账户也有此业务开通着,吸着你的费用。我写下此文,是想发泄下心内的不快,之前一直以为电信道个谦就过去了,没想到用假录音来糊弄,真是骇人听闻!!!-----------------附上今天的通话记录,来证明以上内容不是吃饱胡诌的~
承办方:丽江市体育局 丽江斐瑞康网络科技有限公司
话说我家单子上好像也有这笔费用 不过一直没人问- -
- -叫电信退钱
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